Lunch Cruise in Washington, DC

It was a lovely cruise, the staff was excellent, the views were amazing. Truly a fun and unique experience that I highly recommend. I knocked off one star because none of the buffet food was labeled which is very dangerous in regards to allergies. The fish was covered in sauce so you couldn’t identify it until after biting in to it. So if you have food allergies please talk to staff before getting food. Hopefully they’ll remedy this with labels soon.

We had a wonderful time..

We recieved a $150 gift certificate last year. We booked a whale watching trip that got rained out. It was easy as pie getting our refund. However, last week my wife said our gift certificate was about to expire. I said no way, how could anyone have the balls to just take someones money like that? I pulled up my account and sure enough: expires June 20. We booked a local trip, and enjoyed it. But what about the $20 left on our gift certificate? Will I get it back or the purchaser of the gift? Your customer reps are great; your expiration date is just sad.

Overall a good experience. On boarding was easy and staff was nice. Service on board was very good and food met expectations - though salads exceeded expectations. DJ did a nice job communicating and providing a good party atmosphere. We had a table along the dance floor and the crowd was very large. We were fortunate to find an unoccupied table away from the dance crowd and the servers and management were wonderful in permitting our move. We were on the Spirit of Baltimore (launched from DC) which seemed to be an older smaller ship.

not very interesting and would not repeat it. Price is overrated

The environment was great. But the ship never sailed. The manager said it was due to weather problems (there was wind). The manager asked all of us attending for our email and phone number, promising that he would send us a voucher for another brunch cruise. But he still doesn't send us that. We were only there for 20 minutes. My husband and I are still waiting for that voucher.

The boat was broken, so we were offered a refund. In order yo get my money back, I had to contact a couple places. First - the providers of the tour, who were easy to talk to. But since I ordered the cruise through the Virgin Experience Gifts, they had to refund my money to them. Now, getting money from the Virgin Experience where the trouble starts. The booking was canceled in May, so I contacted them in May. To this day, August 14, I have yet to get my money back from them. I will never order anything from them. Communication with the Virgin experience is horridness. It takes forever for them to reply and when they do, you get pushed back with no answer.